Our aim is to dispatch orders within 2 working days after your order has been placed, Monday-Friday, although we often dispatch the same day if the order was placed before noon. During sales, and busier periods such as the run up to Christmas our dispatch times will average between 2-5 working days. We often keep dispatch times on our home page so you know exactly when to expect your order. If your order is urgent, please get in touch with us before you place your order and we can give you an up to date timescale of when you should expect your order. Any faulty or damaged products should be reported within 48 hours of receiving the product via image, with an image. Learn more about our dispatch below
In some cases you may want to return your items for refund or exchange. See how to do that by clicking below.
If you have any further questions about delivery please get in touch with us at firstname.lastname@example.org all order queries must be dealt with via email.